Frequently Asked Questions

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What is the difference between The Hose Mule® and other hose retrieval products?

The main difference is that The Hose Mule® doesn't simply roll up the hose. The Hose Mule® is the only system on the market that drains and loads in ONE operation. The Hose Mule® draws the hose up off the street draining the water and air out in one continuous operation. Afterwards, the crew only has to fold the hose back into the bed as it is fed from The Hose Mule®.

Other systems require you to roll up and handle each section of hose multiple times before placing back on the apparatus. This places too much work on already exhausted personnel. With The Hose Mule® personnel are safely kneeled down as in the case with firefighters either in the hose bed while safely and ergonomically reloading the hose. The Hose Mule® places the least amount of physical work on personnel in comparison to any other system on the market. 


What advantages does The Hose Mule® have?

The Hose Mule® connects to the apparatus 12-volt system. No low or dead battery packs to contend with or chargers to hook up. Simply plug in the power cord, and you are ready to pick up any amount of hose without changing battery packs.

The Hose Mule® is stored in its mount on top of the apparatus, ready to be placed into service in minutes. By storing The Hose Mule® on top of the apparatus it does not take up valuable compartment space.



Please call us at (254) 857-8216 or visit our contact page and fill out the contact form to get a customized quote. 


Do you offer quantity discounts?

Yes, we do! Please call us direct at (254) 857-8216 for a customized quote, or visit our contact page and fill out the form there to get a quote.  Make sure to mention quantity discounts. 


How fast do you ship and by what means?

Usually 4-6 weeks via Old Dominion Freight Lines.


Does The Hose Mule® qualify for grants?

Yes it does. The Hose Mule® brings your department into compliance with NFPA 1500 Standard on Large Diameter Hose Loading, voluntarily.  The Hose Mule® has a direct positive impact on firefighters health and safety.


Do you accept credit cards?

Yes, we accept all major credit cards.


Is The Hose Mule® N.F.P.A. 1500 Compliant?

Yes, it is! More information about NFPA 1500 Compliant Standards please visit the National Fire Protection Association website. 



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